PRF Update—Contact the Provider Support Line if You Received an Overpayment | News | APMA
PRF Update—Contact the Provider Support Line if You Received an Overpayment

December 14, 2020

Update! written on green paper in clothespin

HHS has updated its Provider Relief Fund (PRF) FAQs again, offering the following guidance for providers whose total payments from the distributions under this fund exceed the 2 percent of total patient revenue for the tax year submitted. Specifically:

If HHS identifies a payment made in error, HHS will recoup the erroneous amount. If a provider receives a payment that is greater than expected and believes the payment was made in error, the provider should contact the Provider Support Line at 866-569-3522 (for TYY, dial 711) and seek clarification.

As a reminder, APMA hosted a webinar last month to help members with auditing and reporting requirements related to the PRF, “Provider Relief Fund Reporting & AuditingWhat You Need to Know.”

If you received $10,000 or more of PRF funds (in aggregate, not counting Uninsured Funding), you are required to report for these funds. If you expended $750,000 or more in aggregate federal assistance (including funds from the Paycheck Protection Program, the PRF, and Uninsured Funding, you will have to participate in the auditing process. 

See all of APMA’s resources on the PRF at, and all of APMA’s COVID-19 resources at

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